Shrinkr Support
Support for Video Compressor - Shrinkr.
Contact
Email mmotorin@gmail.com with the device model, iOS version, what you were trying to do, and any visible error message.
Common Checks
- If import does not work, confirm Photos or Files permission for the selected source.
- If a target is missed, try Safe precision, trim more, or choose a larger size limit.
- If save/share is locked, restore or purchase the one-time Lifetime export unlock.
- Shrinkr creates a new compressed copy and does not replace the original video.
Privacy
Videos are compressed locally on device. Read the privacy policy.